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Replying to statements and requests

Lesson 14 of 41 in the Test Ninjas TOEFL course: Listen and Choose a Response, Listening. This lesson is about the lines in Listen and Choose a Response that have no question word: requests, offers, suggestions, problem reports, complaints, worries and “I thought…” statements.

Test Ninjas Research · Updated October 1, 2026
Lesson at a glance
DetailThis lesson
ModuleListen and Choose a Response (Listening)
English focusRequests (Could you…, Would you mind…), suggestions, complaints, reassurance and polite refusals
Task skillReplying to a statement that has no question word
TimeAbout 55 minutes
AccessIncluded in the TOEFL plan

What this lesson teaches

This lesson is about the lines in Listen and Choose a Response that have no question word: requests, offers, suggestions, problem reports, complaints, worries and “I thought…” statements.

You’ll learn the frames that signal each one, how people really reply to them (including polite ways to say no), and how to choose the reply that does the job the speaker needs, even when it shares no words with what you heard.

By the end of the lesson, you can

  1. Recognize requests, offers and suggestions (Could you…, Would you mind + -ing, Want me to…?, Why don’t we…, How about + -ing) and reply naturally, including Not at all to Would you mind and a polite no with a reason.
  2. Recognize what a statement is doing (reporting a problem, complaining, showing a belief that turned out wrong, or sharing a worry) and know the reply that fits: a fix, an explanation or a question back, a correction, or reassurance.
  3. In Listen and Choose a Response, name what the speaker is doing, predict the kind of reply, and choose the reply that does that job, even when it shares no words with the speaker.

What’s inside

Around the 3 teaching cycles below, the lesson opens with a quick check and closes with applied practice, a Check and a debrief. How every course lesson is built.

Teaching cycles in lesson 14
CycleFocusWhat it teachesDrills
Cycle 1EnglishRequests, offers and suggestions7
Cycle 2EnglishStatements that need a reply7
Cycle 3Task skillReplying when there is no question word7

Word bank

The 10 words and phrases this lesson teaches. They come from the real course questions you practice on in the Apply step, so you meet each one again in context.

ripe adjective

ready to be eaten

These bananas won’t be ripe until the weekend.

Goes with:
ripe bananas
Word family:
ripen (verb); unripe (adjective); ripeness (noun)

grab verb

to get or take something quickly

Let’s grab a quick lunch before the lab.

Goes with:
grab a coffee / grab a seat
Word family:
grabbed (past); grab (noun: make a grab for)

in the shop phrase

being repaired

My laptop’s in the shop until Thursday, so I’m using the library computers.

Goes with:
my car’s in the shop
Word family:
at the repair shop (phrase); being repaired (phrase)

swap verb

to exchange one thing for another

Could we swap shifts? I have a dentist appointment on Friday.

Goes with:
swap seats / swap shifts
Word family:
swap (noun: a swap); swapped (past)

skip verb

to not do something you usually do; also, to jump past part of something

If you skip breakfast, you’ll be hungry by ten. The lecture video skipped ahead, so I missed the last example.

Goes with:
skip a class / skip lunch; a recording skips ahead (jumps forward)
Word family:
skips (present); skipped (past); skipping (-ing form)

ahead of schedule phrase

earlier than planned

The new library wing opened two weeks ahead of schedule.

Goes with:
finish ahead of schedule
Word family:
behind schedule (phrase); on schedule (phrase)

front desk noun

the place near the entrance where staff help visitors

If you lose your room key, ask at the front desk.

Goes with:
ask at the front desk
Word family:
reception (noun); front-desk (adjective, as in front-desk staff)

pick verb

to choose; also, to take fruit or flowers from a plant

You can pick any topic from the list for your final paper.

Goes with:
pick a topic / pick apples
Word family:
pick up (phrasal verb); picky (adjective)

reach verb

to extend as far as something; to stretch out to touch or get something

The charger cable doesn’t reach the desk from that outlet.

Goes with:
doesn’t reach the wall / reach the top shelf
Word family:
reach (noun: within reach); reachable (adjective)

not quite adverb phrase

not completely

These shelves don’t quite fit in the corner.

Goes with:
doesn’t quite fit / not quite ready
Word family:
quite (adverb); not exactly (phrase)
The takeaway: No question word? Name what the speaker is doing, then choose the reply that does the job: help, answer, correct or reassure.
In the full course

Replying to statements and requests is part of the full TOEFL course

Unlock all 41 lessons with the TOEFL plan, or try one of the free lessons first.

  • All 3 teaching cycles of this lesson, with 21 drills and feedback on every answer
  • The 10-word bank, each word with a recall drill
  • A walk-through, guided practice and a Check on Listen and Choose a Response
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TOEFL plan from $29/month. See plans

Free lessons: Reading · Listening · Writing · Speaking

More in Listen and Choose a Response

  1. Wh- questions and the replies that fit
  2. Yes/no, choice, tag and negative questions
  3. Replying to statements and requests (this lesson)

For how this task works on test day, see the Listen and Choose a Response guide.

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