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The task, the reader and the right tone

Lesson 28 of 41 in the Test Ninjas TOEFL course: Write an Email, Writing. In Write an Email, you write to one named reader, and that reader decides how your English should sound.

Test Ninjas Research · Updated October 1, 2026
Lesson at a glance
DetailThis lesson
ModuleWrite an Email (Writing)
English focusEmail register (greetings, sign-offs, requests and word choice for formal and informal readers); stating the purpose in the first lines; closing with a next step
Task skillTurning the recipient line, the situation and the three requirement verbs into a three-part plan before writing
TimeAbout 50 minutes
AccessFree to take now, no account needed
This lesson is free. Take the whole lesson now, with every teaching page, drill and the walk-through: start The task, the reader and the right tone.

What this lesson teaches

In Write an Email, you write to one named reader, and that reader decides how your English should sound.

This lesson teaches the email language that fits the relationship: the greeting, the requests and the sign-off that suit a manager or a friend, a first sentence that says why you are writing, and an ending that tells the reader exactly what you need.

Then it shows you how to read the prompt in three passes and turn its three requirement verbs into a one-minute plan, so no requirement slips away.

By the end of the lesson, you can

  1. Choose the greeting, requests, word level and sign-off that fit the reader, reading the recipient line and the situation together (someone you haven’t met or who decides → usually formal; someone you work with every week → neutral; a friend → informal), and avoid both mistakes: too casual for a manager, too stiff for a friend.
  2. Open with one or two sentences that give the context and your purpose (I am writing about / to ask / because …), ask politely with indirect questions (I would like to know how …), and close with a clear last request when you still need something (the action, plus a time if the situation gives or suggests one), then a courtesy line and a matching sign-off.
  3. Read a Write an Email prompt in three passes (reader, situation, requirement verbs), write a one-line plan for each requirement, and give each requirement its own paragraph that does what its verb asks.

What’s inside

Around the 3 teaching cycles below, the lesson opens with a quick check and closes with applied practice, a Check and a debrief. How every course lesson is built.

Teaching cycles in lesson 28
CycleFocusWhat it teachesDrills
Cycle 1EnglishRegister: matching the reader7
Cycle 2EnglishOpenings, purpose lines and closings7
Cycle 3Task skillThree requirements, one plan8

Word bank

The 10 words and phrases this lesson teaches. They come from the real course questions you practice on in the Apply step, so you meet each one again in context.

clarification noun

an explanation that makes something easier to understand

I emailed the lab coordinator to ask for clarification about the new safety rules.

Goes with:
ask for clarification
Word family:
clarify (verb); clear (adjective); clarity (noun)

cause confusion verb + noun collocation

to make people unsure about what is happening or what to do

Two rooms with the same number on different floors may cause confusion for visitors.

Goes with:
cause confusion / avoid confusion
Word family:
confuse (verb); confusing (adjective); confused (adjective)

participant noun

a person who takes part in an activity

Each participant in the cooking workshop receives an apron and a recipe booklet.

Goes with:
workshop participants
Word family:
participate (verb): participate in; participation (noun)

revise verb

to change something to improve it or bring it up to date

After the first rehearsal, the director revised the schedule so everyone could leave by nine.

Goes with:
revise a draft / a plan / a form
Word family:
revision (noun); revised (adjective): a revised plan

publication noun

making something available to the public, in print, online or on display

The science magazine sends every article to two experts before publication.

Goes with:
before publication / the publication date
Word family:
publish (verb); published (adjective); publisher (noun)

by mistake adverbial phrase

by accident; without meaning to

Mateo took my umbrella by mistake; his is exactly the same color.

Goes with:
take / delete / send something by mistake
Word family:
mistake (noun); mistaken (adjective); mistakenly (adverb)

be willing to adjective phrase

ready and happy to do something if asked

Two members are willing to lead the campus tour if nobody else can.

Goes with:
be willing to help
Word family:
willingness (noun); willingly (adverb); unwilling (adjective)

consent noun

permission to do something

Before the X-ray, the dentist explained the procedure and asked for Maya’s consent.

Goes with:
give consent / without someone’s consent
Word family:
consent (verb): consent to something

supervisor noun

a person in charge of other people or of an activity

If you need to swap shifts at the library desk, ask your supervisor first.

Goes with:
my shift supervisor / report to a supervisor
Word family:
supervise (verb); supervision (noun)

identify verb

to recognize someone and say who they are

The guard identified the lost child from a photo her father showed him.

Goes with:
identify a problem / identify someone (by name)
Word family:
identification (noun); identity (noun); identifiable (adjective)
The takeaway: Read the reader, then the three verbs: greet and ask in a way that suits the person, and give each requirement its own paragraph.

More in Write an Email

  1. The task, the reader and the right tone (this lesson)
  2. Developing each point
  3. Seven minutes: plan, write, check

For how this task works on test day, see the Write an Email guide.

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